← Back to TaalMeet

Support

We're here to help.

Contact us

If you have a question, run into a problem, or want to share feedback, send us an email and we'll get back to you.

Support email

support@taalmeet.com

Privacy and data requests

privacy@taalmeet.com

Business & partnerships

admin@taalmeet.com

See the contact page for the full directory.

We aim to respond within 2 business days.

Common questions

How do I report a user?

Open the user's profile, tap the menu icon, and choose Report. Pick a reason (harassment, spam, inappropriate content, fake profile, or other) and add details. Our moderation team reviews every report.

How do I block someone?

From a chat or profile, tap the menu icon and choose Block. Blocked users cannot message you or see your profile. You can manage and unblock users any time from Settings → Account & Privacy → Blocked Users.

How do I delete my account?

Open Settings → Account & Privacy → Deactivate Account. You'll be asked to confirm. Your profile, messages, connections and personal data are removed within 30 days, except where we're required to retain something for legal or safety reasons.

How do I export my data?

Go to Settings → Account & Privacy → Download My Data. We'll prepare a copy of your account data and send it to your registered email address.

I'm not getting matches on the map

Make sure location access is enabled and that your map visibility is on (Settings → Account & Privacy → Map Visibility). Add at least one language you speak and one you're learning so we can find compatible partners.

I forgot my password

On the sign-in screen, tap Forgot password? and enter your email. We'll send you a link to set a new one. If you signed up with Apple or Google, use the same provider to sign back in.

Safety

TaalMeet is for language exchange, not dating. We don't tolerate harassment, hate speech, or spam. If you ever feel unsafe meeting someone in person, meet in a public place and tell a friend your plans. Report any concerning behavior to support@taalmeet.com.

Legal

© 2026 TaalMeet. All rights reserved.